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[Docstoc feed for: Business] CenTer pLaTfOrmBreak away from the Complexity of Traditional Contact Centers by moving to a Contact Center in the CloudThe fully-integrated LiveOps On-Demand Contact Center Platform demonstrates the true value of cloud computing.

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[Asia's Source for Enterprise Network Knowledge | Network World Asia] Cloud computing: Simply SaaS renamed? | Network World Asia: Customer service is critical for SaaS providers, said Sanjay Popli, vice president of corporate strategy at LiveOps, which provides cloud-based contact center services. Customers, Popli said, "expect significant upgrades and changes on a regular basis."ӬӬ

[Lustratus REPAMA] A Cloud Computing Market Landscape / Taxonomy / Segmentation Model ...: The other issue of course is that over time cloud computing will cease to be a new paradigm and will quickly become the way consumers and businesses avail themselves of computing services. So what I’m seeing here is a market in transition where just about every category in traditional software sales will have an offer in the cloud computing space until on-demand models becomes “the norm”.

[Document and Records Management News] Document Advantage Corporation Sponsors SaaS Summit 2009: DocuVantage OnDemand® provides the security needed for storing and managing their documents online. Solving the document and information management needs of any organization, DocuVantage OnDemand® is suitable for as few as three users or can be used in organizations with thousands of users.

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